At Reddtribe TV, customer satisfaction is our priority. We are committed to delivering a premium IPTV experience. However, if you are not satisfied with our service, we offer a clear and straightforward refund policy to address your concerns.
3-Day Money-Back Guarantee
We provide a 3-day money-back guarantee for all new subscriptions. If you are not completely satisfied with our service during the first 3 days of your subscription, you can request a full refund.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
- Refund Request Period: The refund request must be made within 3 calendar days of your initial subscription purchase.
- New Subscriptions Only: Refunds apply exclusively to new subscriptions. Renewals, extensions, or previously canceled accounts are not eligible.
- Good Standing: Your account must be in good standing, with no violations of our Terms of Service.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Support: Email us at refund@reddtribetv.com to initiate your refund request.
- Provide Account Details: Include the email address associated with your Reddtribe TV account and your account username.
- State Your Reason: Clearly explain the reason for your refund request.
- Processing Time: Once your refund is approved, please allow 5–7 business days for the refund to be processed and reflected in your original payment method.
Exceptions to the Refund Policy
Refunds will not be issued in the following cases:
- Renewals or Extensions: Refunds are not applicable to subscription renewals or extended plans.
- Violations of Terms: If your account is found in violation of our Terms of Service, it will be ineligible for a refund.
- Technical Issues: For technical problems, we encourage you to contact our support team for assistance before requesting a refund. Our team is dedicated to resolving any issues promptly.
Contact Us
If you have questions or concerns about this Refund Policy, please feel free to reach out to us:
- Email: support@reddtribetv.com
- Support Portal: Visit our support page for additional assistance.
We are here to ensure a smooth and enjoyable IPTV experience with Reddtribe TV.